m80 FAQ — Frequently Asked Questions
Find clear answers here on deposits and withdrawals, account management, casino games, and responsible gaming.
This FAQ page is put together so you can find everything you need to know about using the m80 platform in one place. How to deposit and withdraw, how to deposit via KBZPay and Wave Money, the basics of Baccarat and Roulette, how to open an account, and self-restriction options — browse these question groups to quickly find the answer you are looking for. If you do not find what you need, contact us anytime via 24/7 Live Chat.
Deposit Questions
If your balance hasn't appeared a few minutes after depositing, first note down your bank transaction reference or code. Then contact m80's 24/7 Live Chat with a screenshot and request a check. Deposits are normally processed as quickly as possible.
Log in to your m80 account and select "KBZPay" as your deposit method. Transfer the amount from your KBZPay app to the m80 KBZPay number shown. After the transfer, enter the transaction code and confirm. The minimum deposit amount is 20,000 Ks. No deposit fee is charged.
Current deposit methods are KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. The minimum deposit is 20,000 Ks for all methods. No deposit fee is charged for any method.
m80 does not charge any deposit fee for any payment method. However, please note that Wave Money may apply their own transfer fee according to their own policy — that is not m80's decision.
The minimum withdrawal amount is 20,000 Ks. Withdrawals are processed within 5 to 30 minutes from the time of the request. Your amount is checked and processed as quickly as possible.
Self-Restriction
Cooling-off means temporarily pausing your play for a set number of days. Self-exclusion is an option to suspend your account for a longer period. You can request either option directly through m80 Support.
Players can set their own deposit limit. This limit can be set through Live Chat. Lowering the limit takes effect immediately; increasing it can only be done after the set period has ended.
If you keep playing to chase losses, if gambling is affecting your daily life, or if you cannot stop even when you want to — these are signs of problem gambling. You can learn more on m80's Responsible Gaming page.
You can contact m80's Support team via 24/7 Live Chat to set up a self-exclusion or cooling-off period. We also encourage you to speak with a trusted medical professional or professional counsellor. Always remember that gambling is for entertainment only.
Baccarat & Table Games
Roulette is a spinning wheel with numbers (0–36). Players place bets predicting which number the ball will land on, the colour (red/black), or odd/even. You can start from the minimum bet amount in standard European Roulette. In m80 Live Casino, players can join a live table directly.
In Baccarat, two cards are dealt to each side — Player and Banker. The side closest to 9 points wins. Cards 10–K count as 0, and Aces count as 1. Players place their bet on Player, Banker, or Tie before the cards are dealt. A small commission is charged on winning Banker bets.
Yes. You can play the full m80 platform through your mobile browser. No app download is needed — Live Baccarat, Live Roulette, Dragon Tiger, and other live games are available on both Android and iOS. A Wi-Fi or Myanmar 4G connection works well.
Each Live Casino table has minimum and maximum bet limits. These limits vary depending on the game type and the specific table you join. Open the game you want to play and check the bet limits in the information section of the game window.
Dragon Tiger is a simpler version of Baccarat. One card is dealt to each side — Dragon and Tiger — and the side with the higher card wins. There are no complex drawing rules like in Baccarat, so it is a good starting point for players who have never tried Baccarat.
Account Opening & Login
First, check that your username and password are correct. Clear your browser's cache and cookies, then try again. If the problem continues, contact m80 Live Chat and let them know you are having a login issue — the Support team is available 24 hours a day.
Yes. If you want to change your phone number, email address, or bank account details, contact m80 Support and verify your identity. This is a security measure to keep your account safe.
Check the login page for a "Forgot password" option. If it is not there, contact m80's 24/7 Live Chat, confirm that the account is yours, and the team can reset your password. Support is provided in Myanmar language.
Yes. You can access m80 from any device through a browser. When logging in from a new device, you may be asked for an OTP (one-time password) or identity verification — this is a security step to protect your account.
To open an account at m80, go to the m80 login page and fill in the registration form. Only players aged 21 and above (21+) may open an account. Each person may hold only one account, and only those who meet the requirements may participate.
You can claim a 150% Welcome Bonus on your first deposit at m80 (maximum 100,000 Ks). For example — if you deposit 20,000 Ks, you receive a bonus of 30,000 Ks and your balance becomes 50,000 Ks. Wagering means you must play through the bonus amount (30,000 Ks) 25 times (750,000 Ks) before you can withdraw winnings from that bonus.
Get in touch and get answers
If you have a question that is not covered in this FAQ, you can reach us directly through m80's 24/7 Myanmar-language Live Chat. You can also send an email to [email protected]. Our Support team is available at any time.